Giving customers what they really need
We asked customers, ‘What is the information you really need? What data would have an impact on your business?’
Three key themes emerged. Customers want:
Machine location
Battery status
Hours of usage
ServiceLink
Delivering the data that matters
Download the mobile app or use the desktop application
Desktop Application ServiceLink
Organize and manage multiple construction sites in the workplace.
myammann.com
Highlights
Supplies machine location, operating hours, battery status
Requires no subscription fees for Light Equipment
Provides one-click access to data
Reliably transmits data from machines, no matter where they are
Streamlines fleet upgrades (retrofit option)
Easy to install
The new generation of ServiceLink provides that data and much more.
Knowing a machine’s location removes guesswork for the customer, particularly if multiple jobsites are being managed simultaneously.
The location data also makes logistics (pickups and deliveries) more efficient. This, too, can have a major impact on larger fleets and rental houses.
Customers also said battery charge information is crucial. Without that data, an operator can be sent to a remote jobsite – only to discover a dead battery. A great deal of time and ultimately money is wasted on such a trip.
Hours of usage are important for rental houses and their billing. The data also helps contractors double-check jobsite usage numbers.
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